Welcome to the Mythic Swords UK Frequently Asked Questions (FAQ’s) page. This section provides straightforward responses regarding our collectible replicas—swords, knives, and axes—as well as essential information on shipping, returns, and safety.
Q1. Are the swords presented as sharp and functional?
Ans: Affirmatively, our swords, knives, and axes are manufactured solely for display, cosplay, and controlled reenactment; consequently, they are intentionally left unsharpened and presented exclusively as collectibles. Combat functionality is neither intended nor permitted under the sale conditions.
Q2. Are genuine or replica swords the focus of your offering?
Ans: Our catalogue exclusively features meticulous replica and collectible swords, each inspired by historical records, film, anime, or mythology. The designs are executed with rigor, rendering them suitable for display, cosplay, and live-action role play.
Q3. Do you facilitate shipping to jurisdictions outside the United Kingdom?
Ans: Presently, shipments are restricted to within the United Kingdom. Preparatory arrangements for broadening the shipping territory to international locations are actively underway.
Q4. When should I expect my order to be delivered?
- Ans: Order Completion: All orders are processed within 1–3 business days.
- Transit Duration: Expected delivery is 2–5 working days subsequent to dispatch.
A shipping confirmation, complete with tracking reference, is transmitted to the email address registered at the time of ordering.
Q5. What are the charges associated with delivery?
Ans: Standard shipping to any address within the United Kingdom is supplied at no additional cost. Payment of the catalogue price entails no unforeseen delivery charges at the point of purchase
Q6. What should I do if my sword arrives with defect or deficiency?
Ans: Should your sword exhibit physical impairment or be the incorrect variant upon receipt, notify our customer service within twenty-four hours of the first delivery attempt. We will facilitate the acquisition of a complimentary replacement or arrange a return according to the Refund and Return Policy in force.
Q7. Is it permissible to return an item on the basis of mere reconsideration?
Ans: Affirmative. We extend a 14-day warranty against regret. Returned merchandise must be in pristine, unused condition, housed within its proprietary packaging, and accompanied by the original sales receipt. The customer shall incur the freight expenses associated with return shipment in instances where the decision to return arises from a change of mind.
Q8. What constitutes the material composition of your swords?
Ans: The sword-variants in our catalog are fabricated from proven alloys: polished stainless steel, functional carbon steel, pattern-welded damascus steel, or high-carbon steel. Specific material characteristics are listed upon the individual product descriptive interface.
Q9. Are any items in your inventory designed for minors?
Ans: Negative. Swords, cutting implements, and hand-forged axes in our offering are exclusively manufactured for the adult martial-arts and collecting demographic, defined as individuals of legal adult age, eighteen years or older, and are not classified as playthings. We compel purchasers to store items secured from any access by minors.
Q10. What is the most efficient way to contact customer support?
Ans: You may contact us via:
- Trade Name: Mythic Swords UK
- Phone: To Be Finalized
- Email: contact@mythicswords.co.uk
- Business Hours: Monday to Friday, 09:00 AM To 05:00 PM (GMT+1)
- Support: Live Chat available 24/7
- Address: 49 Trafalgar Sq, London WC2N 5DU, UK
Q11. Are collector’s sets available for purchase?
Ans: Indeed, we present an assortment of curated collector’s sets comprising swords, knives, and axes. Each creation is meticulously assembled to satisfy the most discerning enthusiasts, and is constructed to be both visually striking and durable, making it suitable for presentation or for gifting.
Q12. Is it permissible to use your swords for cosplay or LARP events?
Ans: Certainly. A selection of our offerings, including LARP weapons and foam replicas, is engineered specifically for safe immersion in cosplaying and live-action roleplay. Historical and fantasy design features are preserved, allowing for authenticity without compromising safety.
