Welcome to Mythic Swords UK. Safeguarding your privacy is paramount, and we strive to provide a secure environment throughout your interaction with mythicswords.co.uk.

This privacy policy outlines the methods, purposes, and security measures associated with the processing of your personal information. Your continued use of the website constitutes acceptance of the described procedures.

1. Who We Are

Mythic Swords UK operates an online platform specialising in collectible weapons and protective replicas, including swords, shields, axes, and knives. In accordance with the UK’s Data Protection legislation, we act as Data Controller.

  • Trade Name: Mythic Swords UK
  • Phone: To Be Finalized
  • Email: contact@mythicswords.co.uk
  • Business Hours: Monday to Friday, 09:00 AM To 05:00 PM (GMT+1)
  • Support: Live Chat available 24/7
  • Address: 49 Trafalgar Sq, London WC2N 5DU, UK

2. The Information We Collect

To fulfil our contractual obligations and enhance your user experience, we collect the following categories of information:

Information you provide us directly:

  • Account and Transaction Records: Your full name, email address, secure password, billing and delivery addresses, contact telephone number, and related information collected during the registration and checkout processes.
  • Payment Data: We collect only the necessary card information to facilitate a purchase. Full card numbers are processed and securely stored by an external PCI-compliant payment gateway, after which we receive a transaction identifier and discard sensitive payment information.
  • User Communications: The textual contents and metadata of your communications to us, whether by email, online chat, or the website contact form, are stored and examined solely to improve the quality of our customer support.
  • User Contributed Content: Any information you voluntarily provide within on-site comment boxes or product review mechanisms, including descriptive text and digital identifiers, will be logged and may be publicly visible.

Information we collect automatically:

Automatically Collected Data: We record interaction logs regarding your website use, including page requests, time on each page, product impressions, and the navi-gation workflows you complete. This information is aggregated and anonymised to drive improvements in technical performance and interface design.

3. How We Process Collected Data

  • Order Fulfilment: The information you provide is processed to execute payment, configure and dispatch the merchandise, and deliver associated customer support, either by our personnel or preservation-of-evidence third parties.
  • Site Enhancement: Patterns in usage data are analysed to guide the technical optimisation and store layout updates that elevate the effectiveness and enjoyment of the customer journey.
  • User Notifications: We use the email and, when provided, telephone details on record only to reply to inquiries, issue clarifying product information, and notify you of the transactional or status updates pertinent to each purchase.
  • For Security: We process personal data as a protective measure against fraud, to deter or detect unlawful behavior, and to uphold our site’s overall security and integrity.

4. Sharing Your Information

We do not monetize personal data or otherwise sell it. We disclose it exclusively to vetted and accountable third-party processors that assist in business operations and service delivery, including:

  • Payment Processors: For secure transaction handling.
  • Delivery Providers: For dispatch and fulfillment of orders.
  • Analytics Firms: For analysis of aggregate site traffic and usage behavior.
  • Comment Moderation Tools: For spam filtration on published content.

Each service provider is bound by contracts that mandate compliance with applicable privacy legislation, including strict data protection and confidentiality clause.

5. Your Rights

You may assert the following rights at any time: access to, rectification of, or erasure of your personal data. Additional details on the full catalog of your rights and procedural instructions may be consulted on our GDPR Rights page.

6. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please get in touch.

  • Trade Name: Mythic Swords UK
  • Phone: To Be Finalized
  • Email: contact@mythicswords.co.uk
  • Business Hours: Monday to Friday, 09:00 AM To 05:00 PM (GMT+1)
  • Support: Live Chat available 24/7
  • Address: 49 Trafalgar Sq, London WC2N 5DU, UK